Automobile

Claims file
(Fichier central des sinistres automobiles)

Looking through your FCSA file, you notice an error. You can have it corrected.

Do you have to declare everything?

You've been in a minor fender bender and your car suffered no damage. Should you let your agent or broker know? We strongly suggest you do. If the other driver decides to declare the accident, his version of the facts will be recorded in your claims file.

Make sure that your version of the facts is on record in the Fichier central des sinistres automobiles. Report every accident, even if you decide not to claim.



You don't have a copy of your Claims History Statement

  1. Download, print and complete the FCSA "Access, Verification and/or Rectification Request". Don't forget to sign it.
  2. Specify the information you wish to check.
  3. Include a legible photocopy of your driver's licence.
  4. Send to:
    Groupement des assureurs automobiles
    800 rue du Square-Victoria, Suite 2410
    P.O. Box 336, Stock Exchange Tower
    Montreal, Quebec
    H4Z 0A2

You already have your Claims History Statement

Looking through your FCSA file, you notice an error. In this case, ask an FCSA agent to check the information. If there's an error, your file will be corrected.

You can make your request in person or by phone. Agents are available Mondays to Fridays, from 8:30 a.m. to 4:30 p.m.

  • Groupement des assureurs automobiles
    800 rue du Square-Victoria, Suite 2410
    P.O. Box 336, Stock Exchange Tower
    Montreal, Quebec
    H4Z 0A2
  • 514 288-1537

You can also go in person to the above address. An agent will assist you Mondays to Fridays, between 8:30 a.m. and 4:30 p.m.